Terms of Service

1. Definitions

• "Service" means the UncheckDoc website and API accessible at uncheckdoc-web.vercel.app.
• "User" means any person who accesses or uses the Service.
• "Content" means any text, files or data submitted by a User.
• "Plan" means the subscription tier a User is on (Free, Starter, Pro, or Unlimited).

2. Eligibility

You must be at least 13 years old to use UncheckDoc. By using the Service you represent that you meet this requirement. If you are under 18, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.

3. Acceptable Use

You agree to use UncheckDoc only for lawful purposes. You must not:

• Submit content that is defamatory, obscene, or unlawful.
• Submit content that infringes any third party's intellectual property rights.
• Attempt to reverse-engineer, scrape, or overload our systems.
• Share your account credentials with others.
• Use automated scripts or bots to access the Service without prior written consent.

4. Plans, Billing and Refunds

Free plan: available without payment. Word limits apply as described on the Pricing page.

Paid plans: billed monthly or annually in New Zealand Dollars (NZD) via Stripe. Your subscription renews automatically at the end of each billing period unless cancelled before the renewal date.

Refunds: we offer a 7-day money-back guarantee on your first payment of any paid plan. To request a refund, contact us at billing@uncheckdoc.com within 7 days of the charge. After 7 days, refunds are at our discretion.

Cancellation: you may cancel at any time through your account settings. Access continues until the end of the current billing period.

5. Intellectual Property

Your Content: you retain all ownership of Content you submit. By submitting Content you grant us a limited, non-exclusive licence to process it solely for the purpose of delivering the Service to you. We do not use your Content to train AI models.

Our Service: UncheckDoc and all associated software, designs, and branding are owned by us and protected by copyright and other intellectual property laws. You may not copy, modify, or redistribute any part of the Service without our written permission.

6. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:

• Humanised text will pass any specific AI detector, plagiarism checker, or institutional review.
• The Service will be uninterrupted, error-free, or free from viruses or other harmful components.
• AI detection scores will be accurate in all cases.

Results vary depending on the text, the detector used by your institution, and model updates. We make no guarantees about academic outcomes.

8. Limitation of Liability

To the maximum extent permitted by New Zealand and Australian law, UncheckDoc and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, academic standing, or goodwill — arising from your use of or inability to use the Service.

Our total aggregate liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 30 days preceding the claim, or NZD $50, whichever is greater.

9. Indemnification

You agree to indemnify and hold harmless UncheckDoc and its operators from any claim, damage, loss or expense (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third party's rights.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or engage in conduct we determine to be harmful to the Service or other users. Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand, except where mandatory consumer protection laws in Australia require otherwise.

12. Changes to These Terms

We may update these Terms from time to time. We will notify registered users by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance.

13. Contact

Legal enquiries: legal@uncheckdoc.com
General contact: uncheckdoc-web.vercel.app/contact